This privacy policy describes how bets-fair-au.com — an independent informational guide about Betfair Australia — collects, uses and protects data when you browse or contact us. We are not the betting operator; account data held by Betfair Pty Ltd on betfair.com.au falls under that company's own privacy documents. This page covers only this website and the limited interactions you may have with it.
By continuing to use the site, you acknowledge the practices outlined below. If you disagree, please stop using the website or adjust your browser settings where applicable. We review this policy periodically and may update it when our tools or legal context change; the revision date at the bottom of the page reflects the latest version.
Information We May Collect
Most visits are anonymous at our end. Standard web server logs can record technical details such as IP address, browser type, referring URL, pages viewed and timestamps. That data helps us maintain security, diagnose errors and understand which articles readers find useful. We do not use server logs to build individual betting profiles.
If you email us at the support address published on this domain, we receive whatever you choose to send: your email address, message content and any attachments. Please do not include Betfair account passwords, full payment card numbers or identity document images in messages to this guide site — we cannot process wagering accounts and are not equipped to store sensitive financial credentials.
How We Use Your Information
Technical log data supports site operation: blocking abusive traffic, fixing broken links and measuring aggregate readership trends. Contact emails are used solely to respond to your enquiry, correct factual errors, or handle privacy-related requests about data we hold. We do not sell personal information to third parties for marketing purposes.
Where analytics tools are enabled, they may process pseudonymous usage statistics. Such services are chosen to minimise identifiable data. Analytics inform editorial priorities; they do not trigger unsolicited email from this guide.
Cookies and Similar Technologies
Cookies are small text files stored on your device. This site may use essential cookies required for basic functionality, such as remembering consent choices or maintaining session integrity during a visit. Optional analytics or affiliate-tracking cookies, if present, are described in the cookie banner or settings panel when you first arrive.
You control cookies through your browser — block third-party cookies, delete stored files, or refuse new ones. Blocking all cookies may limit some features but will not prevent you from reading public articles.
Sharing and Storage
We do not rent or trade email lists. Data may be processed by infrastructure providers that host the website, deliver email, or supply analytics — each bound by contractual obligations to handle information only on our instructions and to apply reasonable security measures. If law enforcement or a court order compels disclosure, we may release limited information to the extent legally required.
Server logs rotate on a security schedule; contact correspondence is kept only as long as needed to resolve the thread, then deleted or anonymised. We apply access controls and HTTPS encryption in line with common publishing practice.
Your Rights and Choices
Australian readers may have rights under the Privacy Act 1988 and the Australian Privacy Principles, including requesting access to personal information we hold about you, seeking correction of inaccurate details, or asking us to delete email correspondence where no legal retention requirement applies. We will respond to verifiable requests within a reasonable timeframe.
To exercise these rights, write to the privacy contact below with enough detail for us to locate your message — the email address you used and approximate date of contact are usually sufficient. If you believe we have mishandled data, you may also lodge a complaint with the Office of the Australian Information Commissioner.
Contact for Privacy Matters
Questions about this policy or our data practices can be sent to [email protected] with "Privacy" in the subject line. For account-level data held by the betting operator — deposits, verification documents, betting history — contact Betfair directly through the privacy or help channels listed on the official Australian website. That separation keeps requests with the party actually responsible for wagering data.